UserVoice API
61
AI ReadinessAI-Aware (B-)61/100
Official vendor OpenAPI document · agent-readyE CommerceStorefrontoauth219 EndpointsREST
For Agents
Programmatically list suggestions, retrieve a suggestion. Covers 19 operations with oauth2 authentication.
Use for: I need to suggestions, I want to a suggestion, Search for a suggestion, Find all convert suggestion to ticket
Not supported: Does not handle payments, communications, or crm - use for e-commerce only.
UserVoice is a product management and customer feedback platform. The API provides operations for managing suggestions, forums, users, tickets, and feedback. The API exposes 19 endpoints secured with oauth2 authentication.
Install Jentic One Beta
Connect the UserVoice API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the UserVoice API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fuservoice.com%2Fuservoice" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fuservoice.com%2Fuservoice" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with UserVoice API.
List suggestions
Retrieve a suggestion
Update a suggestion
Convert suggestion to ticket
Add a comment
Use Cases
Patterns agents use UserVoice API for, with concrete tasks.
★ E-Commerce Operations
Use the UserVoice API to perform e commerce operations programmatically. The API provides 19 endpoints covering core functionality including list suggestions, retrieve a suggestion, update a suggestion.
Call GET /admin/suggestions to list suggestions
Automated Categories Management
Automate categories operations by combining multiple UserVoice API endpoints. Agents can retrieve a suggestion and then update a suggestion in a single workflow.
Call GET /admin/suggestions/{id} to retrieve a suggestion, then verify the result
AI Agent Integration via Jentic
AI agents discover and call UserVoice API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle oauth2 tokens manually.
Search Jentic for 'list suggestions', load the operation schema, and execute with Jentic-managed credentials
Key Endpoints
19 endpoints — uservoice is a product management and customer feedback platform.
METHOD
PATH
DESCRIPTION
GET
/admin/suggestions
List suggestions
GET
/admin/suggestions/{id}
Retrieve a suggestion
PUT
/admin/suggestions/{id}
Update a suggestion
PUT
/admin/suggestions/{id}/convert
Convert suggestion to ticket
POST
/admin/suggestions/{suggestionId}/comments
Add a comment
GET
/admin/suggestions/{suggestionId}/comments
List comments on a suggestion
GET
/admin/forums
List forums
GET
/admin/forums/{id}
Retrieve a forum
GET
/admin/suggestions
List suggestions
GET
/admin/suggestions/{id}
Retrieve a suggestion
PUT
/admin/suggestions/{id}
Update a suggestion
PUT
/admin/suggestions/{id}/convert
Convert suggestion to ticket
POST
/admin/suggestions/{suggestionId}/comments
Add a comment
GET
/admin/suggestions/{suggestionId}/comments
List comments on a suggestion
GET
/admin/forums
List forums
GET
/admin/forums/{id}
Retrieve a forum
Jentic AI Readiness Score
This API is usable in Jentic One now. Its AI-readiness score against Jentic's framework shows where it stands today and where improvements would make it even easier for agents to use.
U
UserVoice API
- AI-Aware (B-)61/100
61
Foundational Compliance56
Developer Experience & Jentic Compatibility44
AI-Readiness & Agent Experience94
Agent Usability85
Security62
AI DiscoverabilityPowered by JenticScoring Framework 1.0.0 | Scoring Engine 0.4.0
Show dimension breakdown
61
Foundational Compliance
Base layer of spec validity and structural soundness.
Grade: B-Signals: 4
94%
Lint Results
Aggregated quality score from linter diagnostics, weighted by severity.
100%
Resolution Completeness
Percentage of `$ref` references that resolve successfully.
0%
Specification Validity
Checks whether the API description parses successfully and conforms to its declared specification (e.g., OpenAPI).
50%
Structural Integrity
Structural correctness score based on schema issues using logarithmic dampening.
56
Developer Experience & Jentic Compatibility
Clarity, completeness, and ingestion readiness for developers and tooling.
Grade: CSignals: 4
0%
Example Density
How richly the API is illustrated with examples.
100%
Example Validity
Percentage of examples that conform to their schemas.
25%
Response Coverage
Percentage of operations with complete response definitions (success, client error, server error).
100%
Tooling Readiness
Health of API ingestion, bundling, and resolution within Jentic pipelines.
44
AI-Readiness & Agent Experience
Semantic breadth, depth, and agent comprehension for AI systems.
Grade: DSignals: 4
17%
Description Coverage
Coverage of descriptions across API elements.
0%
Error Standardization
Coverage of RFC 9457 Problem Details for error responses.
100%
OperationId Quality
Coverage, uniqueness, and casing consistency of operationIds for AI inference.
58%
Summary Coverage
Coverage of summaries across operations/tags/info.
94
Agent Usability
Functional utility, complexity comfort, and AI orchestration readiness.
Grade: A+Signals: 1
94%
Complexity Comfort
Agent comfort level based on API operational and structural complexity.
85
Security
Trust, risk posture, and security compliance.
Grade: ASignals: 1
85%
Authentication Strength
Average quality of security schemes based on authentication method strength (weakest link for OAuth2).
62
AI Discoverability
Findability, semantic richness, and reasoning readiness.
Grade: B-Signals: 1
62%
Descriptive Richness
Clarity and depth of descriptions across API elements.
Score it yourself
Every API in the directory is allowlisted, so you can re-score it with no key required.
npx @jentic/api-scorecard-cli score <openapi-url>Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring the UserVoice API by hand means running its OAuth2 flow, resolving your subdomain into the host, and threading the token through the admin suggestion and forum endpoints yourself. Through Jentic you install once, import UserVoice from the API Directory, store the credential once, and your agent calls it.
Permission scoping
UserVoice puts the suggestion id in the URL path (/admin/suggestions/{id}), so a rule can pin your agent to one suggestion: it can read and update that suggestion if you allow it. You choose the operations it may call, so state-changing ones like converting a suggestion are not included unless you add them.
Credential isolation
Your UserVoice OAuth2 credential is stored once, encrypted, by your own Jentic One instance and injected at execution time. It never enters the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'list suggestions' or 'comment on a suggestion', and Jentic returns the matching UserVoice operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
Alternative
Stripe
Alternative e commerce API
Choose Stripe when you need a different approach to e commerce operations
FAQs
Specific to using UserVoice API through Jentic.
What authentication does the UserVoice API use?
The UserVoice API uses OAuth 2.0 for authorization. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I list suggestions with the UserVoice API?
Yes. Use the GET /admin/suggestions endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the UserVoice API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I list suggestions through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'list suggestions'. Jentic returns the matching UserVoice API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the UserVoice API have?
The UserVoice API exposes 19 endpoints covering categories, comments, features operations.
Can I limit what my agent is allowed to do with the UserVoice API?
Yes. Because you run Jentic One yourself, your own rules decide which UserVoice operations and credentials the agent may use. Since the suggestion id sits in the URL path (/admin/suggestions/{id}), you can pin the agent to a single suggestion and let it only read or update that one. State-changing operations like converting a suggestion to a ticket or adding a comment are excluded unless you explicitly grant them.
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